Privacy Policy
A legal disclaimer
Vegcapers Food Private Limited (“we”, “our”, “us”) owns and operates the brand The Nosh
House, a new-age cloud kitchen focused on delivering fresh, wholesome, and flavorful
food to customers, through it's website, and third party aggregators like Swiggy, Zomato and more. In addition to direct-to-consumer food delivery through our website, we also cater to
corporate food requirements, including café-style offerings and freshly packed meal
boxes.
We are committed to responsible operations, customer satisfaction, and compliance with
applicable food safety, hygiene, and data protection standards under Indian law.
Information we collect
When you visit our website or place an order, we may collect:
* Name
* Mobile number
* Email address
* Delivery address
* Order details and preferences
Payments are processed through secure third-party payment gateways. We do not store
your card, UPI, or banking information.
Use of information
We use your information strictly for:
* Processing and fulfilling food orders
* Coordinating deliveries through third-party partners
* Sending order confirmations, updates, or support communications
* Improving our services and customer experience
* Meeting legal, regulatory, and compliance requirements
Third-Party Services & Delivery
Food deliveries are carried out by trusted third-party delivery partners. Only essential
information (name, phone number, delivery address) is shared for order fulfillment.
We are not responsible for the privacy practices of third-party platforms, though we work
with established service providers.
Data Security
We follow reasonable security practices and procedures to protect your personal
information from unauthorized access, misuse, loss, or disclosure, in line with applicable
Indian IT and data protection standards.
Food Safety & Hygiene Compliance
We follow FSSAI guidelines, food safety norms, and hygiene standards applicable under
Indian law.
Proper sanitation, food handling, and quality checks are maintained at all stages of food
preparation.
Cookies
Our website may use basic cookies to enhance browsing experience and website
functionality. You can control or disable cookies through your browser settings.
Your Rights
You may request access to, correction of, or deletion of your personal data, subject to legal
and operational requirements.
Policy Updates
This Privacy Policy may be updated periodically. Any changes will be posted on this page
and will be effective immediately upon publication.
Contact Information
Vegcapers Food Private Limited
2nd Floor, No.1, 4th Cross, Kasavanhalli Main Road, Bangalore - 560035.
Email: hello@thenoshhouse.com